The possibility of returns applies for 14 days. If more than 14 days have passed since your purchase, we cannot offer you an exchange or refund.

Only unused items that are in the same condition you received them are eligible for a return. The item must also be returned in the original packaging.

To process your return, we require a receipt or proof of your purchase.
Do not return your purchase to the manufacturer.

In certain cases, only part of the price will be refunded: (if applicable)
* Items that are not in their original condition, are damaged or are missing parts, and where this is not our fault
* items that are not returned within a period of 14 days after delivery
Refunds (if applicable)
After receiving and inspecting the returned items, we will send you an acknowledgment of receipt via email. We’ll also let you know if we’ve approved or denied your refund.
If we approve your refund, it will be processed and automatically charged to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)
If you haven’t received your refund yet, please check your bank account first.
If necessary, please contact the issuer of your credit card. It may take a while for your refund to appear.
If that is not the problem, please contact your bank. It often takes time to process a refund.
Have you done this, but still haven’t received your refund? Please contact us at https://choicestgroup.com/.
Discounted items (if applicable)
No refunds can be given on discounted items.

Exchange (if applicable)
We only replace defective or damaged items. If you would like to exchange an item for the same item, please send an email to https://choicestgroup.com/ and send the item to us.

The shipping costs for returning the item are at your expense. Shipping costs are not refundable. When you receive a refund, shipping costs will be deducted from your refund.

How long it takes for a replacement item to reach you depends on where you are.

If you send us an item worth more than $75, please consider a shipping service with a tracking option or insurance. We make no guarantee that we will receive your returned item.